Etnies Reviews

Placed 3 orders total and only received 1 because they keep cancelling the order for no reason. I even sent them a copy of my DL and business address to C.S. I don't know what happened to this company.

I've bought at least 10 pairs of shoes from this company. Other than very minor cosmetic imperfections on some pairs of shoes, all of the shoes I've ever gotten have been more comfortable and durable than stuff like Vans. Etnies have great soles, insoles, and noticeably higher quality suede and canvas than Vans. Overall, as a California buyer, I've never had any shipping issues, and all the shoes have been amazing but I will say their return dept. as of 2020 was mediocre and didn't respond to a return request for a pair of winterized scout running shoes with a poorly cut footbed (so far the largest issue we've had thus far-that's a small price for me to pay from a company with materials and construction as good as it is). Overall, they need improvement in their returns/customer support department, but their shoes are by far the best value out of any I've bought so far.

Etnies Portugal is a scam. I thought for some reason that was reasonable to assume that etnies had a store in Portugal. I search for this etnies portugal and arrive at this website. The website seemed normal to me so i checked some shoes and saw really good prices. Bought a pair and the money went to some scammers account. DONT BUY FROM THIS WEBSITE. The confirmation of the payment that i receive on my email was really suspicious but it took me some time to take the time to analyse it. The name of the entity of the payment had a strange name. The fraudulent email of confirmation was this auto9vmcustomer.co. I saw later that this is associaited with scams

Purchased from them twice in the last year. First time delivery took so long I had to involve PayPal as the communication was non-existent. Second time, more recently, purchased shoes from the vegan range but when they arrived the label stated they were part-leather. They make it difficult and expensive to send back, and again communication is poor. Won't be purchasing from them again.

etnies-ireland.com is a scam website. Just putting it up here so maybe others will see it and not make the same mistake I did.
Nothing to do with the brand (which I love) or the real website (which I suppose I've never used)

Long and expensive postage process now they only operate out of the Netherlands. Returns are awkward and long and you guessed it, expensive. They've also gone with UPS as a courier which manages to 'deliver' its own nightmareish experience. Plenty of other shoes on the market in the UK that you don't have to jump through all these hoops to get. Hopefully etnies set's up shop in the UK again, until then i won't be using their site.

etniescasale
Etnies Shoes Canada - Etnies Skate Shoes Sale Online
Got scammed by this site. Not even Canadian, thought it was weird I got charged American and was supposedly shipped from America with an Asian name. Never got my shipment and when it said it was delivered it never was.

EU Amsterdam delivery address.
I ordered some shoes on April 23rd. i only received a text message confirmation because the website said they were having tech difficulties and their email system wasn't working. I followed up 2 weeks later using their crap automated chat system and they said they had no record of my order. do not order from these people. their website now apologises for it's lack of email and delivery delays as a banner - but how long can it take to fix an email system? seriously! hoping my credit card will refund me. i will never buying from these guys again. worse online shopping experience ever.

As other reviews have said. Zero customer service. I too have been trying to return shoes through their lousy website, the only way to return is by contacting them for an RMA. Every email I send bounces back (as others have said) and there is no other means of contacting them. Absolutely disgraceful. Never again.

I love Etnies shoes, but have just been stitched up having to return non-fitting items to the Netherlands. Purchased the size I normally wear, but they were far too big. Unless you introduce a UK returns address, I will not buy direct again.

I spent quite a bit of time shopping in their April promotion, got a great deal and paid for it. The next day I got an email saying they had made a pricing error and would be cancelling my order. This is shocking customer service, they took the payment, the order should be binding.
As for the review title, it was years ago that I was at school but most kids had Airwalks or something good. The one boy that had some nasty cheap Etnies got bullied for it. Protect your children, don't buy them Etnies.

etniesaustralia.com is a scam website. It looks and works great, until you try and contact them. I made a payment for what I thought was a pair of Etnies shoes but got no confirmation email, so started looking into it. Instead of my payment coming out of my bank account from Etnies it came from an asian looking name with lots of random letters, and for a slightly different amount. Luckily for me when my bank looked into it they refunded my money. Avoid at all costs!!

Ordered 3 pairs. Got refunded for one due to supply issues. Been over a week and the other 2 pairs have yet to ship. When reaching out to ask about my order not shipping, they responded with "we have received your rma return reuest." There isn't a return request. Worthless company. Worthless support. Obnoxious experience. Never again. Buyer beware.

Most definitely a very clever fake site with its origin in China. I did however get a cheap $5 necklace in the post from China eventually, I'm guessing becuase watching the painfully slow shipping of it (was provided a tracking number a week or two after the order) on the tracking site would delay any action taken. Avoid 100%

Ordered and paid for shoes that never arrived. Didn’t get an order confirmation email or anything and the shoes were $95 but the only transaction I can see that day was for $105 to an unknown Chinese bank account. Have called my bank and been issued a refund. I love Etnies shoes but won’t buy from Etniesaustralia.com ever again. I can’t even get a reply from them via email or anything.

AVOID AT ALL COSTS